In the case of apparels that are unworn and intact with all tags and labels, we offer exchanges as well as store credits. If the product doesn't fit you, please raise an exchange request here.
Only exchanges and store credits are processed.
You can request a return by visiting the link here, or from the links in the menu or footer.
Shipping costs are non-refundable and do not account for the amount of store credit.
Home decor products and accessories (bags, clutches, pouches, etc.) are non-returnable.
In the rare case that you have received a damaged package, please share images of the package with our customer care team at care@cyahi.com within 2 days for a replacement to be processed.
Products on discount or orders with promo code or seasonal discount applied are non-returnable.
Products on stock clearance sale may have minor defects and are non-returnable.
International orders are ineligible for a return or refund due to government duty regulations.
Please read item descriptions carefully. All product features, sizing details are mentioned on the item page. Due to differently calibrated screens, colors may vary from the actual product. Images are for representation only, all product descriptions are mentioned under Product Details of every product. Product use case may vary from person to person and cannot be defined or restricted.