Gift cards are digital products and processed and sent to your email within a few hours. In case of any delays beyond 24 hours, please send an email to care@cyahi.com. You can share the gift card code with your friends and family. Gift cards are transferrable, but not refundable
- Processing time for most products is within 1-4 business days, post which delivery within India is normally completed in another 2-4 days. Please check the "Ships between" date mentioned right under the Add to Cart button. International orders are normally delivered within 5-7 days after dispatch.
- Products that are on pre-order are normally available to ship within 10-12 business days, post which delivery within India is normally completed in another 2-4 days. International orders are normally delivered within 5-7 days after dispatch.
- Domestic logistics is done by preferred partners like Bluedart, Delhivery, EcomExpress, etc. within India. International logistics is done via Fedex, UPS, DHL, Aramex, etc.
- In the case of apparels that are unworn and intact with all tags and labels, we offer exchanges as well as store credits. If the product doesn't fit you, please raise an exchange request here.
- Only exchanges and store credits are processed.
- You can request a return by visiting the link here, or from the links in the menu or footer.
- Shipping costs are non-refundable and do not account for the amount of store credit.
- Home decor products and accessories (bags, clutches, pouches, etc.) are non-returnable.Â
- Products on discount or orders with promo code or seasonal discount applied are non-returnable.
- Products on stock clearance sale may have minor defects and are non-returnable.
- International orders are ineligible for a return or refund due to government duty regulations.
- For complete information, please visit the FAQs section from the menu
